If you read the warnenty policies and understand them then you should know we will only offer refunds in very very rare instances. To date we have not been even asked for a refund. Our reluctance to give refunds is due to every aircraft or item is being custom built and also they are all non stocking items. Basically you are buying it as is we have only had one small complaint in our 5 yrs of operation and we have made it right with that customer. If you have a issue dont hesitate to contact us and we feel you have a valid enough reason we will refund if within 48 hrs of receipt of product. Shipping of course will not be refunded and a 30% resale fee will be deducted from the total you paid.
THERE WILL BE NO EXCEPTIONS TO THIS.. ITS OUR CALL. So know this when you buy anything.